Appointments at VB Health & VB Aesthetics
We are always following the latest government and industry guidance, so have and will, if required, make any further changes to provide as safe an environment as possible for both you and all of our staff.*
VB Health will only ever open for business when we know that this is possible.
The clinic will look and feel a little different in order to accommodate all the safety changes that need to be made, so we want to provide you with information on this before your visit.
Firstly, if you have any of the symptoms of Covid-19/Coronavirus, you must let us know as soon as possible and you must not attend your appointment. You should follow the stay at home government guidelines around self-isolation. Your appointment will be rescheduled to a later date and you will not be charged any cancellation fee.
Even now that restrictions are easing, we kindly ask that you wear a face covering whilst in the clinic; particularly in reception and communal areas.
We are no longer taking temperatures on entry to the clinic but still ask that you sanitise your hands and asked to sign to confirm that you do not have any symptoms of COVID.
Once in the treatment room, if the treatment requires, you may be asked to remove your face covering but please discuss this with your practitioner.
Your treatment room will have been thoroughly cleaned and disinfected before your arrival and will be again after you depart.
On completion of your treatment, you will be asked to replace your face mask if it has been removed, sanitise your hands and collect your belongings.
Reception staff will be behind a perspex screen or wearing a face covering for both of your safety.
Before leaving the clinic, we will ask you to sanitise your hands once more.
If you have any questions or concerns, please get in touch and we will do our very best to help.
*These are subject to change as we follow the very latest government and industry guidance.